Difficulties encountered when attempting to use the Delta Air Lines mobile application to complete the passenger check-in process is a frequently reported issue. This can manifest as an inability to access the check-in function, error messages appearing during the process, or the app failing to generate a boarding pass despite successful completion of the steps.
The reliable functionality of digital check-in processes is crucial for modern air travel. When these processes are disrupted, passengers may experience increased stress and uncertainty regarding their travel plans. Historically, reliance on in-person check-in counters was the norm; however, mobile applications have become increasingly prevalent, offering convenience and efficiency for both passengers and airlines. The failure of such systems can lead to longer lines at airports and increased strain on airline staff.