A digital tool offered by Sentara Health Plans allows members to manage their healthcare coverage via smartphones and tablets. This application provides functionalities such as accessing insurance cards, reviewing claims history, and locating in-network providers.
The introduction of this technology streamlines healthcare administration for beneficiaries. It offers convenience, enhances accessibility to crucial information, and potentially reduces administrative overhead for both the insurer and its members. The adoption of such applications reflects a broader trend in the healthcare industry toward digitalization and patient empowerment.