The message “dexcom app no longer working on this device. please reinstall” indicates a critical error within the Dexcom application on the user’s designated device. It suggests that the application has encountered an issue that prevents it from functioning correctly, and the recommended resolution is to remove the current installation and then install it again. This process aims to replace potentially corrupted or outdated application files with a fresh, functional copy.
This instruction is important because the Dexcom app is often integral to managing diabetes. It provides real-time glucose monitoring data and alerts, impacting treatment decisions and overall health management. Timely resolution of this error ensures continuous access to critical health information, preventing potential disruptions to diabetes management. The necessity to reinstall the application highlights the reliance on software stability for modern healthcare devices.