The application offered by the Panamanian flag carrier facilitates passenger interaction with the airline’s services via handheld devices. It provides access to functionalities such as booking flights, managing reservations, checking in for flights, and accessing boarding passes. For example, a traveler can use the application to select seats and receive real-time flight updates.
This digital tool enhances the overall customer experience by providing convenient self-service options and reducing reliance on traditional methods of interaction. The introduction of this type of application represents a move towards greater efficiency and accessibility within the aviation industry, reflecting a broader trend of digital transformation and customer empowerment. Functionality such as instant notifications for flight changes or gate assignments is a key benefit.
